Their main challenge is scalability. They need to be able to provide structured and in-depth training of new customers in a convenient and measurable way. “With the introdus system, we can do just that”, says Dan.
With the introdus platform, they have found a solution that fits the ever-changing customer onboarding setup. They adjust to their “customers’ needs in real time without having to reinvent the wheel every quarter or month. It’s convenient and effective for our customers,” confesses Dan.
“The introdus team is a natural partner that understands the importance of rapid changes. They are there to help when we need it”, adds Dan.
“The results are easy to point out,” according to Dan, who mentions these three specific benefits:
- Ensuring that every customer gets customised training based on their roles.
- Easy maintenance of a large variety of content despite frequent updates.
- Easy to get started (taking hours rather than weeks).