Client Success Story

Connected Cars trusts introdus with their clients.

+ 50 employees

+ 100 fleets connected

Connected Cars is revolutionising the automotive industry by connecting car owners to their workshops, consequently fostering strong customer relationships and satisfaction. With their software solution, they provide the most powerful tool for workshops to build long-lasting customer relationships, all while transforming their work into being efficient and profitable.

Connected Cars

Key Wins

 

✓ eLearning & eTraining Customers

Custom modules ensure every customer gets training based on their roles.

✓ Variety of Content

Easily maintain a large variety of content despite frequent updates.

✓ Simple to Implement

Fast and simple to get started, taking hours rather than weeks.

Client Insights

The introdus team is a natural partner that understands the importance of rapid changes. They are there to help when we need it.


—Dan Lolk, ex-Director & Customer Success at Connected Cars A/S.

Client quote

The introdus team is a natural partner that understands the importance of rapid changes. They are there to help when we need it.


—Dan Lolk, ex-Director & Customer Success at Connected Cars A/S.

The Challenge

Their main challenge is scalability. They need to be able to provide structured and in-depth training of new customers in a convenient and measurable way. “With the introdus system, we can do just that”, says Dan.

 

The Solution

With the introdus platform, they have found a solution that fits the ever-changing customer onboarding setup. They adjust to their “customers’ needs in real time without having to reinvent the wheel every quarter or month. It’s convenient and effective for our customers,” confesses Dan.

“The introdus team is a natural partner that understands the importance of rapid changes. They are there to help when we need it”, adds Dan.

 

The Results

“The results are easy to point out,” according to Dan, who mentions these three specific benefits:

  • Ensuring that every customer gets customised training based on their roles.
  • Easy maintenance of a large variety of content despite frequent updates.
  • Easy to get started (taking hours rather than weeks).
Connected Cars

Client Insights

With the introdus tool, we have found a setup that fits our ever-changing onboarding setup.


—Dan Lolk, ex-Director & Customer Success at Connected Cars A/S.

Think outside the one-size-fits-all onboarding process and start creating better experiences.

 

Get a free demo

Think outside the one-size-fits-all onboarding process and start creating better experiences.

 

Get a free demo

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