Client Story

e-Boks Streamlines their Preboarding Processes to Enhance Employee Retention

Client Story

e-Boks Streamlines their Preboarding Processes to Enhance Employee Retention

e-Boks is one of Denmark’s top three most trusted brands and is a trusted Nordic provider of secure platforms and digital postboxes. They offer companies, public authorities and private citizens an effective, secure and user-friendly platform for digital communication. In total, e-Boks has over 22 million users worldwide.

+100 professionals employed

22.7 million users on the e-Boks platform globally

22 years of experience as a provider of digital infrastructure

e-Boks

Key Wins

 

✓ Customised Processes and Flows

User-friendly platform that allowed them to create customised preboarding processes and flows tailored to their organisation’s unique requirements.

✓ Unified Vision

They were able to convey their history, future plans, strategies, and core values, aligning everyone towards a shared end goal. This ensured that new employees understood and embraced their overarching vision.

✓ Efficiency & Organisation

By consolidating all preboarding activities within Introdus, e-Boks ensured that no new hire was overlooked or rushed through an ineffective programme. The streamlined approach saved time and improved overall efficiency.

✓ High Support

The service level provided by Introdus has been very high throughout the process of uploading content and creating custom timelines.

e-Boks

CLIENT QUOTE

Now everything is gathered in the same system ensuring that every new employee will go through a customised process where no one is forgotten or rushed through a pointless programme.


Tine Hjorth-Trolle, HR partner at e-Boks.

e-Boks

CLIENT QUOTE

Now everything is gathered in the same system ensuring that every new employee will go through a customised process where no one is forgotten or rushed through a pointless programme


Tine Hjorth-Trolle, HR partner at e-Boks.

Going the extra mile to ensure success

In today’s competitive job market, organisations recognise the importance of creating a seamless pre & onboarding experience for new employees. This is especially true for e-Boks, a leading company in the digital solutions industry, which has successfully streamlined its preboarding process through the implementation of Introdus since 2018. Tine Hjorth-Trolle, the HR partner at e-Boks, has championed this initiative, ensuring that every new hire feels welcomed and prepared for their journey.

The utilisation of Introdus has proven to be immensely beneficial for e-Boks, allowing the company to customise its preboarding processes and flows to align perfectly with its organisational structure. Tine emphasises the user-friendly nature of the Introdus platform and its ability to cater to the unique needs of their organisation. By consolidating all preboarding activities within a single system, e-Boks guarantees that no new hire is overlooked or rushed through an ineffective programme.

CLIENT QUOTE

We can eliminate any insecurities about practicalities that our new employee might have before their first day. We can provide insights to our culture, our way of working and how the everyday life is at the office. We are able to tell our story about our beginning, our history, our future, the strategy, and our core values.


Tine Hjorth-Trolle, HR partner at e-Boks.

The Solution

Integrating e-Boks’ preboarding process into Introdus Pre & Onboarding Platform has yielded multifaceted benefits. By addressing any uncertainties or practical concerns new employees may have prior to their first day, e-Boks effectively eliminates potential hurdles that could hinder new hires’ assimilation. Furthermore, the platform allows e-Boks to provide insights into the company culture, work practices, and daily routines, empowering new employees to hit the ground running. It also serves as a platform to convey the organisation’s history, future plans, strategies, and core values, aligning everyone towards a shared end goal.

e-Boks, despite being a small yet complex organisation with significant societal responsibility, recognises the paramount importance of presenting a consistent narrative to new employees. Introdus has proven to be an indispensable tool in this process, enabling e-Boks to create a cohesive preboarding experience that fosters unity and shared purpose.

 

Tine’s Role as an Onboarding Hero

Tine’s commitment to aligning narratives and ensuring a unified vision among new employees sets her apart as an onboarding hero. Her dedication to this cause is emblematic of the inspirational individuals that make up the Introdus user community. Going forward, Introdus remains committed to providing HR professionals, leaders and new hires with the necessary tools and support to effortlessly navigate the pre and onboarding journey, just as e-Boks has done.

CLIENT QUOTE

e-Boks is a small but nevertheless very complex organisation with a huge societal responsibility, and it is paramount for us to align the narratives presented to our new employees in order to get people to strive for the same end goal. Introdus has been an indispensable tool in this process.


Tine Hjorth-Trolle, HR partner at e-Boks.

e-Boks

A Platform Built by Employees for Employees

We’re not just another hiring tool full of standard workflows. Our mission is to help you give your new hires the best Pre & Onboarding journey from the moment they sign the contract. Where you and your leaders can automate the ideal setup for your teams and ensure the greatest road to success in your company.

The Results

The implementation of Introdus brought significant results and benefits to e-Boks’ preboarding process:

✓ Enhanced Employee Retention

 The personalised and engaging preboarding experience contributed to improved employee retention rates at e-Boks. New hires felt welcomed, prepared, and engaged from the start.

✓ Efficiency and Time Savings

By centralising preboarding activities and automating manual processes, e-Boks saved time and increased overall efficiency. This allowed them to focus on strategic tasks and deliver a higher quality pre & onboarding experience for their new hires.

✓ Alignment and Cultural Integration

e-Boks were able to provide their new employees with valuable insights into the company culture, work practices, and core values. This facilitated a quicker integration of new hires into their ethos and ensured a unified vision among employees.

✓ Positive Feedback and Satisfaction

New employees expressed satisfaction with the tailored preboarding experience. The platform’s user-friendly interface and intuitive processes contributed to a positive first impression of e-Boks as an employer.

CLIENT QUOTE

I would recommend Introdus to any organisation who wants to create the best processes as possible, improve retention, and make their new employees feel welcomed! Furthermore, I have found some amazing inspirational people in the Introdus team, who are willing to go the extra mile in problem solving and providing invaluable feedback.


Tine Hjorth-Trolle, HR partner at e-Boks.

Provide the tools and support to make Pre & Onboarding a breeze for HR professionals and new hires alike.

 

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