IT Onboarding

Checklist and Tips for Ensuring a Smooth Process


When onboarding IT personnel, there are some specific details that have to be taken care of in addition to the standard focal points of the onboarding process. Thus, IT onboarding not only has to focus on providing you with the knowledge, skills and confidence to enable you to be successful at your new position, but also ensure that logistically you are ready to actually start working productively. 

In a study conducted by introdus, employee onboarding software, 75% of all interviewed employees stated that having their equipment ready for their first day is extremely important for a successful onboarding experience. 88.5% of the employees highlighted that, when talking about equipment, having their laptop ready is of utmost importance. 84.6% of employees reinstated the importance of having their work email ready for the first day.

Through a comprehensive IT onboarding policy, special attention is placed on ensuring that the equipment is properly set up and access to all work platforms and digital tools is granted to the employee from the first day of work. 

This article will discuss the IT onboarding process as a key for achieving staff engagement and early productivity. It will also include a list of tips for implementing a successful IT onboarding process, as well as an IT onboarding and offboarding checklist and the advantages presented by an IT onboarding software.

IT Onboarding Checklist – A Digital Facilitation Tool 


A comprehensive IT onboarding policy and process can be supported by an IT onboarding Checklist, whose purpose is to set out the main stages of the onboarding process, and ensure that all new recruits have a consistent experience. 

Moreover, when companies implement an IT Onboarding template, you can feel comfortable from your first day on the job, due to a clear and transparent framework for contributing and collaborating within your team in a goal-oriented and cohesive manner.   

An IT Onboarding and Offboarding Checklist should be an integral part of a company’s Systems Management policy addressing staff change procedures. We have compiled a comprehensive IT Onboarding and Offboarding Checklist Template to aid you – whether you are in the onboarding phase of your work cycle, or at the very end, thus in the offboarding stage.


Download an IT Onboarding and Offboarding Checklist Template


IT Onboarding Process


When preparing an IT onboarding process, companies set up a structured and replicable framework meant to engage the employee by: 

  • offering access to information, 
  • initiating relationship building within the team, and 
  • providing the necessary tools for enabling the employee to be confident and engaged with the company mission and targets from the very beginning of their employment relationship. 

We have compiled a list of tips for companies to assist in implementing a successful IT onboarding process: 

  • Help the employees familiarize themselves with the hardware and software they will be using, prior to actually starting the job.
  • Set up the necessary corporate accounts and grant access to any digital tools and software necessary for fulfilling the work duties. Have everything prepared for the first day of work.
  • Help the employee comprehend the company’s security guidelines by providing easy access and training. Make sure this is realized early in the working relationship.
  • Showcase the workflow of the team and the tools used for managing it, so that the employee is familiarized from the get go.
  • Enable employee engagement by making them feel confident that they have the tools and knowledge to get their work done from the very beginning

The new hire onboarding experience sets the tone for employee engagement, or on the contrary employee remorse. The latter refers to cases in which, after a negative onboarding experience, one in five new hires are unlikely to recommend the employer to a family member or friend, according to a study of 1,500 corporate professionals carried out by machine-learning software vendor Digitate. Moreover, the same study concluded that employees who had a negative onboarding experience are twice as likely to look for new opportunities in the near future.

Onboarding Insights

After a negative onboarding experience, one in five new hires are unlikely to recommend the employer to a family member or friend.

—According to Digitate.

IT Onboarding Software: Your Assistant for Achieving Success at Your New Job 


The way you as an employee are on-boarded can define:

  • whether or not you will be successful and productive in the job as early as possible
  • whether or not you will actually feel invested into the company and maintain the job for a longer period of time

In a study conducted by introdus, as many as 92% of all interviewed employees agreed that a structured onboarding process is crucial for getting a great start at their new job

Yet, data published by Gallup in 2018 brings to light the fact that only 12% of employees strongly agree that their organization does a great job onboarding new employees. This reveals a failure of companies in meeting new hires’ expectations and successfully setting up a long-lasting bond between the new hire and the company. These unmet expectations could ultimately have a negative impact on talent retention.  

A solid pre-boarding and onboarding process – that has been improved and streamlined by technology – can have a dramatic impact in helping you get started with your new job.  This is due to the fact that online platforms offer unique and efficient ways to provide pre- and onboarding resources and training opportunities to new hires. 

By using an IT Onboarding Software, companies can ensure that you are set up for success in your upcoming role

An IT Onboarding Software can offer a framework for the company to welcome you to the team and provide you with any training materials and clearly document your start in the company. 

As part of the IT onboarding process, checklists can be utilized so as to keep you on track with how the onboarding process is going. For example, through introdus, employee onboarding software, notifications can be sent via sms, to always keep you informed about upcoming deadlines for checking pre- and onboarding modules. Additionally, if the employer chooses to implement this feature, you can be the recipient of training modules specifically dedicated to new recruits. 

Onboarding Insights

As many as 92% of all interviewed employees agreed that a structured onboarding process is crucial for getting a great start at their new job.

—According to ‘Your Pre & Onboarding Buddy’ eBook.

Download the eBook now

Concluding Remarks

Regardless of your level of experience in the field, without proper access to the tools, technologies and equipment necessary for fulfilling your duties, you will not be able to be productive from the very beginning. This could result in feelings of frustration and unmet expectations and eventually determine you to seek new employment options. 

New hires who experience badly planned and executed initiations may conclude that the organization is poorly managed and decide that it was a mistake to take the job.

“Onboarding is a magic moment when new employees decide to stay engaged or become disengaged. It offers an imprinting window when you can make an impression that stays with new employees for the duration of their careers,” Amy Hirsh Robinson, principal of the consulting firm The Interchange Group in Los Angeles. 

A well structured IT onboarding process can make the difference between an employee easily integrating and contributing to a company’s culture and goals, and an employee who feels underwhelmed, unsatisfied and eager to depart shortly after starting the employment relationship. 

Step into a successful onboarding with an easy to use and fun online platform.


Get a free demo

We are using cookies to gather statistical data in order to improve your user experience. Read more.