How Can a Remote Onboarding Process Address the Major Challenges of Remote Onboarding?
No doubt, as a new hire, working online comes with some element of anxiety because you do not know the job details yet. Hence the purpose of onboarding employees remotely is to provide new hires with a shared learning platform that enhances their capabilities to perform effectively and get to know the details of their job roles.
The remote onboarding process is a vital series of activities that help new hires achieve a proper transition until full integration into their roles. Additionally, these activities aid your understanding of the operational ethics of your employer and cultural practices related to their jobs. You will find a more complete discussion on the remote onboarding process on our blog HR.
Right now, we will focus on how the remote onboarding process can address the major employee challenges of onboarding employees remotely that we introduced in the previous section.
Early Preparation & Access to Tools
You don’t want to spend your first day on the job signing papers and reading boring documents. If your employer prepares the necessary paperwork in advance you can spend your first day on more reqarding activities. This is ensured with a strategic preboarding programme. A key element is setting up the right software, providing access to the new hires with user logins to the onboarding platform. (These are activities specific for your IT Onboarding process.)
Additionally, your employer should communicate the key expectations in terms of your progress steps and pace. You can meet your goals with success once you acquire a clear picture of your role.
Focus on Social Integration & Create Opportunities for Connection
As a new hire it is important to receive the opportunity to introduce yourself. This is one of the vital remote onboarding ideas that helps new hires build relationships early with the relevant stakeholders of the organisation. During the first week of the exercise, there should be room for introductory calls with the management team and other team members.
Another best practice would be participating in activities involving all new hires. You can get to know people with various backgrounds, and people that are sharing the onboarding experience.
Recurring Check-ins & Surveys to Address Individual Needs
Seeking regular feedback and refining the process is really important when dealing with remote new hires. Your employer can request your feedback after completing each module in the onboarding exercise. This provides important insights. For employers, they can get ideas to improve the onboarding process for future employees. For yourself, this can allow them to gauge any additional needs you might still have.
Thus, this can help tailoring the onboarding experience for each employee. This will spur new employees to build the desired engagement with their job.
Addiitionally, one-on-one meetings during the onboarding exercise are of utmost importance. These meetings can occur between yourself and your onboarding manager. Or between yourself and your mentor.
Understand the Unwritten Rules with Buddy Onboarding
A buddy program at work for remote workers is a great method for making sure that you get a more intimate view of the organisational culture. You need to understand culture though lived experiences and social integrations, rather than reading an employee handbook. The onboarding buddy can help you understand the unwritten codes of conduct. For example, let’s think about how a buddy can share information about ways of communicating.
Most teams are dealing with asynchronous communication. But what is acceptable and what is not? For example, is a specific software preferable? Conversely, is there something that is avoidable? What are the expectations in terms of response time? Do you have to inform anyone if you take a one hour break to pick up your kids? Do you have to update your status on the chatting app with high precision?
The buddy is a peer and not a manager. Thus, you are on a more equal footing which can boost your confidence. No question is too silly for your onboarding buddy. And not to mention, that with an onboarding buddy you are guaranteed an instant social connection and the possibility to develop your first work friendship.
“Familiarise new hires with your company’s specific tool-related norms. Should they set their Slack status to “away” when they go to lunch? Is it okay to turn off video on calls if they’re having a bad hair day?”